All Systems Operational
Academic Services Operational
Akindi Operational
Canvas Operational
Degree Works Operational
Insight Operational
Library Services Operational
My Account Operational
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Blackboard Transact Operational
eAccounts Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
WebEx Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 13, 2019

No incidents reported today.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019
Resolved - This incident has been resolved.
Nov 9, 08:54 PST
Monitoring - A fix has been implemented and is we are now monitoring.
Nov 8, 11:16 PST
Investigating - Myaccount pages are loading slowly. IT is aware of the problem and investigating.
Nov 8, 10:24 PST
Nov 7, 2019

No incidents reported.

Nov 6, 2019
Resolved - This incident has been resolved. If you continue to have trouble making payments in My Account, please contact the IT Helpdesk for assistance. Thanks for your patience!
Nov 6, 12:30 PST
Identified - Changes to the Single Sign On authentication service has resulted in a disruption to the connection with the Touchnet Payment service. The root cause has been identified and work on a resolution is currently in progress.
Nov 5, 13:47 PST
Nov 4, 2019
Resolved - Guest account authentication has been fixed. Thanks for your patience!
Nov 4, 09:16 PST
Investigating - BIOLA Learn accounts are currently unable to log in. We are investigating this issue.
Nov 4, 08:43 PST
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019
Completed - The scheduled maintenance has been completed.
Nov 1, 17:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 17:01 PDT
Scheduled - During this maintenance Biola’s Cisco Jabber softphone service will continue to function from off-campus if your device is first connected to the campus network using Biola’s VPN remote access service. After the maintenance is complete, your Jabber softphone will connect even without using Biola VPN as normal.
Nov 1, 15:32 PDT
Oct 31, 2019
Completed - The scheduled maintenance has been completed.
Oct 31, 06:30 PDT
Update - Scheduled maintenance is complete. Thanks for your patience!
Oct 31, 06:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 06:00 PDT
Scheduled - Many of Biola's websites, including the Biola homepage and My Account, will be undergoing brief maintenance on Thursday morning (10/31) between 6:00 a.m. - 7:00 a.m. PST. During this time window you may see a maintenance page while scheduled upgrades are being installed.

Please subscribe for maintenance updates at https://status.biola.edu, and contact the IT Helpdesk at (562) 903-4740 for questions related to these services or this scheduled maintenance window.
Oct 28, 09:55 PDT
Oct 30, 2019

No incidents reported.