All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Academic Services Operational
90 days ago
100.0 % uptime
Today
Akindi Operational
Degree Works Operational
EAB Navigate Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
Canvas Learning Management System ? Operational
Apporto Virtual Labs ? Operational
Biola Mobile App (Ready Education) Operational
Touchnet Payment Service Operational
90 days ago
100.0 % uptime
Today
Add/Drop Operational
90 days ago
100.0 % uptime
Today
Enrollment Tasks Operational
90 days ago
100.0 % uptime
Today
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
CRM Recruit Operational
Formstack ? Operational
Password Reset ? Operational
Filemaker Pro Database Hosting ? Operational
Desktop and Mobile Computers Operational
Biola Engage ? Operational
Alight Employee Benefits Portal Operational
Crashplan computer backup Operational
Terminalfour (my.biola.edu) ? Operational
Access 2.0 ? Operational
Cornerstone OnDemand (Biola Engage) Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
90 days ago
100.0 % uptime
Today
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
eAccounts Operational
ID Card Services Operational
90 days ago
100.0 % uptime
Today
My.Biola Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
Transact Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Zoom Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Windows computers crashing, displaying the Blue Screen of Death, or is unable to reboot
Resolved - This incident has been resolved.
Jul 22, 12:29 PDT
Monitoring - Crowdstrike pushed out an update to their application that is causing a Blue Screen of Death on Windows Servers and PCs. CrowdStrike is aware of the issue and has rolled back the change.

Biola IT has confirmed that this affected 20 Windows servers -- these Windows servers have all been restored -- but we aren't sure the full impact to our Windows PC environment.

If your Windows computer is crashing, displaying the Blue Screen of Death, or is unable to reboot contract the IT Helpdesk for assistance. The team has instructions on how to remove the the bad CrowdStrike driver and restore your computer.

What is Crowdstrike?
CrowdStrike Falcon Endpoint Detection and Response (EDR) platform is a next-generation cyber security solution that protects our technology environment from malware and malicious attackers.

Crowdstrike Falcon EDR is automatically deployed to all Biola Macs, PCs, and enterprise servers.
Jul 19, 05:33 PDT
Jul 21, 2024
Banner Upgrade Summer 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 16:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 11:22 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 11:10 PDT
Scheduled - Ellucian Banner and related services will be down for maintenance, starting at 4 PM on July 20th, 2024. The services will be fully operational by 11:59 PM, July 20th, 2024.
Jul 17, 10:40 PDT
Jul 20, 2024
Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024
Alpha Network Upgrade
Completed - The scheduled maintenance has been completed.
Jul 12, 09:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 08:00 PDT
Update - Updated with new start time of 8:00 a.m.
Jul 11, 16:15 PDT
Scheduled - IT NetOps will be upgrading the network equipment in Alpha Hall on Friday morning from 8 - 9:30 AM. All wired and wireless network services will be offline during this maintenance. Thank you for your patience.
Jul 11, 13:39 PDT
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