All Systems Operational

About This Site

For Canvas status please see https://status.instructure.com

Academic Services Operational
90 days ago
99.99 % uptime
Today
Akindi Operational
Degree Works Operational
Insight Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
90 days ago
100.0 % uptime
Today
Canvas Learning Management System ? Operational
90 days ago
100.0 % uptime
Today
Apporto Virtual Labs ? Operational
90 days ago
99.98 % uptime
Today
Administrative Services Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
90 days ago
100.0 % uptime
Today
CRM Recruit Operational
90 days ago
100.0 % uptime
Today
CRM Advise Operational
90 days ago
100.0 % uptime
Today
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Blackboard Transact Operational
eAccounts Operational
My.Biola Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
WebEx Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

No incidents reported.

Aug 9, 2020

No incidents reported.

Aug 8, 2020
Completed - The final issue has been resolved, and the maintenance is complete.
Aug 8, 17:15 PDT
Update - Maintenance is still in progress. Most systems are back up and running again, but there is one critical service still in troubleshooting. We will resolve the maintenance window as soon as that issue is corrected.
Aug 8, 16:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 08:00 PDT
Scheduled - Biola’s campus internet and websites will be down for up to 9 hours on Saturday (8/8) between 8:00 a.m. - 5:00 p.m.

What services can I still use during this maintenance?
• Recruit (https://biola.elluciancrmrecruit.com/apply) – online student application
• Student Account (Billing & Payment) (https://secure.touchnet.com/C20436_tsa/web/caslogin.jsp) – online billing and payment services
• Canvas (https://canvas.biola.edu/) – learning management system
• Zoom (https://biola.zoom.us/) – online meetings tool
• Apporto (https://biola.apporto.com/) – virtual computer labs
• Libcat (https://libcat.biola.edu/) – online Library catalog and resources
• Insight (https://biola.pharos360.com/) – student care tool
• Donate (https://connect.biola.edu/give) – online donations site
• eAccounts (https://biola-sp.transactcampus.com/eAccounts/AnonymousHome.aspx) – online ID card management service
• Status.biola.edu (https://status.biola.edu/) – system status tool
• Google G-Suite (https://confluence.biola.edu/display/itservices/Google+G-Suite) – email, calendaring, document sharing, etc.

What services will NOT be available during this maintenance?
• MyAccount services
• Biola Timecard
• Banner and Cognos services
• Biola LEARN (Lifelong Education and Resource Network)
• Biola Housing services
• Wired and wireless (wifi) internet access from on-campus
• Most Biola websites will redirect to a maintenance page
• Cisco Jabber phone service will not work from off-campus
• VPN access to campus will be down

Purpose of this maintenance:
• To replace the campus network firewalls in Biola’s datacenter.

For assistance with any Biola technology service please contact the IT Helpdesk at it.helpdesk@biola.edu. To view the status of Biola systems and subscribe for maintenance updates please visit https://status.biola.edu/.

Information Technology
Aug 5, 11:46 PDT
Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.