Biola University Status

All Systems Operational

About This Site

For Canvas status please see https://status.instructure.com

Academic Services Operational

Akindi Operational

Degree Works Operational

Insight Operational

Library Services Operational

My Account Operational

Canvas Conference (BigBlueButton) Operational

Canvas Learning Management System Operational

Apporto Virtual Labs Operational

Administrative Services Operational

Banner Operational

Cognos Operational

Raiser's Edge Operational

Perceptive Content (ImageNow) Operational

Citrix Workspace Operational

Confluence Operational

CRM Recruit Operational

CRM Advise Operational

Formstack Operational

Password Reset Operational

Filemaker Pro Database Hosting Operational

Biola Websites Operational

Main Biola Website Operational

Biola LEARN Operational

Giving Website (NetCommunity) Operational

Campus Services Operational

Adirondack (Housing) Operational

Authentication Operational

Billing and Payment (TouchNet) Operational

Biola Directory Operational

Blackboard Transact Operational

eAccounts Operational

My.Biola Operational

Printing (Pharos) Operational

Telephones Operational

Timecard Operational

Google Apps Operational

Calendar Operational

Docs Operational

Drive Operational

Gmail Operational

Groups Operational

Hangouts Operational

Sheets Operational

Sites Operational

Slides Operational

Network Operational

Internet Service Providers Operational

VPN Operational

Wired Network Operational

Wireless Network Operational

Zoom Operational

Zoom Chat Operational

Zoom Cloud Recording Operational

Zoom Dashboard & Reporting Operational

Zoom Download Center Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Web Client Operational

Zoom Web Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ODS Oracle database upgrade Jun 18, 17:00 - Jun 21, 07:00 PDT

Biola IT will be performing an upgrade to the Oracle database during the maintenance window. The resulting services will be fully operational by 7 AM, Monday, June 21, 2021.
Posted on Jun 10, 14:54 PDT

Past Incidents

Jun 12, 2021

No incidents reported today.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

Oracle database upgrade for DegreeWorks

Completed - The scheduled maintenance has been completed.
Jun 5, 21:52 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:01 PDT

Scheduled - Degree Works and related services will be down to process Oracle database maintenance, starting at 9 PM on June 5th, 2021. The services will be fully operational by 11 PM, June 5th, 2021.
May 12, 13:34 PDT

Jun 4, 2021

Wireless Internet Upgrade

Completed - The scheduled maintenance has been completed.
Jun 4, 21:49 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 PDT

Scheduled - Biola’s wireless Internet will be down intermittently on Friday (6/4) between 8:00 - 11:59 p.m. PDT.

If you are on-campus using WiFi during this time, you may not be able to connect to the Internet from your devices until the maintenance is complete.

The purpose of this maintenance is to install a second set of software updates for the wireless network.
Jun 2, 14:32 PDT

Jun 3, 2021

No incidents reported.

Jun 2, 2021

Scheduled Maintenance for Transact Card System

Completed - The scheduled maintenance has been completed.
Jun 2, 15:44 PDT

Verifying - The main Transact upgrade is complete. We are currently testing applications and systems.
Jun 1, 16:37 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:03 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 1, 09:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:00 PDT

Scheduled - On June 1 and 2 (Tuesday and Wednesday) IT will facilitate an upgrade to the Transact software and server on behalf of the ID Card Office. During the upgrade various Transact services and functions will be unavailable:

We will be unable to print ID cards of any kind in the ID Card Office.
The add-value kiosks in the Library will be unavailable
eAccounts for card balance management will be unavailable
The Biola Store will be unable to process purchases using ID card funds
Campus Safety will be unable to process ID access request
Personal printing using personal ID card funds on copiers will be unavailable. Business-use printing via Department Cost Center accounts will remain operational.
Door access readers will remain operational and function on their normal unlock schedules.
Grubhub mobile ordering will be down
Cardholders who already have access to secured areas will continue to have access. New requests shall remain pending until upgrade is complete.

If you have further questions, please contact Mary Lina, ID Card Office Manager at ext 5827.
Jun 1, 08:25 PDT

Jun 1, 2021

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

May 29, 2021

Wireless Internet Upgrade

Completed - The scheduled maintenance has been completed.
May 29, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 20:02 PDT

Scheduled - Biola’s wireless Internet will be down intermittently on Friday (5/28) between 8:00 p.m. - 1:00 a.m. (5/29) PDT.

If you are on-campus using WiFi during this time, you may not be able to connect to the Internet from your devices until the maintenance is complete.

The purpose of this maintenance is to install software updates for the wireless network.
May 25, 09:35 PDT