Phone System Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 20:01 PST
Scheduled - Biola IT will perform maintenance on the campus phone service on Wednesday, January 20, between 8:00 - 11:59 p.m. PST. Biola phone services should not be interrupted during this maintenance.

No action is required on your part. The goal of the maintenance is to install new phone circuits from our phone service provider.

About This Site

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Uptime over the past 90 days. View historical uptime.
Academic Services Operational
90 days ago
100.0 % uptime
Today
Akindi Operational
Degree Works Operational
Insight Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
90 days ago
100.0 % uptime
Today
Canvas Learning Management System ? Operational
90 days ago
100.0 % uptime
Today
Apporto Virtual Labs ? Operational
90 days ago
100.0 % uptime
Today
Administrative Services Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
90 days ago
100.0 % uptime
Today
CRM Recruit Operational
90 days ago
100.0 % uptime
Today
CRM Advise Operational
90 days ago
100.0 % uptime
Today
Formstack ? Operational
Password Reset ? Operational
90 days ago
100.0 % uptime
Today
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Under Maintenance
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Blackboard Transact Operational
eAccounts Operational
My.Biola Operational
Printing (Pharos) Operational
Telephones Under Maintenance
Timecard Operational
WebEx Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Zoom Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 20, 2021

Unresolved incident: Phone System Maintenance.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Internet Maintenance - 1/7 at 10 p.m. PST
Completed - The scheduled maintenance has been completed.
Jan 7, 23:22 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 22:01 PST
Scheduled - Biola’s campus Internet and websites will be down for 30-60 minutes on Thursday (1/7) between 10:00 p.m. - 11:59 p.m.

During this maintenance window there will be intermittent access to the Internet from on-campus and the VPN service from off-campus. Also, Biola websites will redirect to a maintenance page. The purpose of this maintenance is to install system updates to core Biola internet equipment.

For assistance with any Biola technology service please contact the IT Helpdesk at it.helpdesk@biola.edu.
Jan 4, 17:42 PST
Self-Service password reset system down
Resolved - The problem with the self-service password reset system was resolved.
Jan 7, 14:18 PST
Investigating - Biola's NetID password reset is currently down. If someone attempts to email a password reset link to themselves it will not work. To reset your password, please contact the IT Helpdesk at it.helpdesk@biola.edu or call ext 4740 and we will manually email you a password reset.
Jan 7, 13:34 PST
Jan 6, 2021

No incidents reported.

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