All Systems Operational

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For Canvas status please see https://status.instructure.com

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
90 days ago
100.0 % uptime
Today
Akindi Operational
Degree Works Operational
Insight Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
90 days ago
100.0 % uptime
Today
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Blackboard Transact Operational
eAccounts Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
WebEx Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Biola LEARN users are experiencing intermittent errors
Resolved - This issue has been resolved. Biola LEARN is now functioning normally.
Mar 27, 12:55 PDT
Identified - This issue has been identified and a fix is in progress. We expect to have this resolved within minutes.
Mar 27, 12:32 PDT
Mar 26, 2020
Rood Hall Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 15:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:15 PDT
Scheduled - Rood Hall’s network switch is shut down temporarily (Wednesday & Thursday, 3/25-26) for teledata room maintenance.
Mar 25, 15:12 PDT
Mar 25, 2020
Library Services (EZProxy) Down Briefly
Resolved - Biola IT saw that it was down at approximately 14:34. After talking with Vendor and Library Services, IT started the server and service was restored.
Mar 25, 14:30 PDT
Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
VPN Service Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 23:44 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 20, 23:43 PDT
Update - Scheduled maintenance is still in progress, and the window has been extended for 2 more hours in order to complete work and testing.
Mar 20, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:00 PDT
Scheduled - Biola’s VPN service via Cisco AnyConnect will be down for up to 4 hours tonight, Friday (3/20), between 8:00 - 11:59 p.m. While this service is down, secure access to campus resources from off-site will be unavailable.

The purpose of this maintenance is to add capacity for the increased demand on the VPN service.

For assistance with any Biola technology service please contact the IT Helpdesk by email (it.helpdesk@biola.edu), phone (562) 903-4740, or chat. To view the status of Biola systems and subscribe for maintenance updates please visit https://status.biola.edu/.
Mar 20, 17:50 PDT
Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020

No incidents reported.

Mar 15, 2020

No incidents reported.

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