Scheduled - Biola’s campus internet and websites will be down for up to 9 hours on Saturday (8/8) between 8:00 a.m. - 5:00 p.m.

What services can I still use during this maintenance?
• Recruit (https://biola.elluciancrmrecruit.com/apply) – online student application
• Student Account (Billing & Payment) (https://secure.touchnet.com/C20436_tsa/web/caslogin.jsp) – online billing and payment services
• Canvas (https://canvas.biola.edu/) – learning management system
• Zoom (https://biola.zoom.us/) – online meetings tool
• Apporto (https://biola.apporto.com/) – virtual computer labs
• Libcat (https://libcat.biola.edu/) – online Library catalog and resources
• Insight (https://biola.pharos360.com/) – student care tool
• Donate (https://connect.biola.edu/give) – online donations site
• eAccounts (https://biola-sp.transactcampus.com/eAccounts/AnonymousHome.aspx) – online ID card management service
• Status.biola.edu (https://status.biola.edu/) – system status tool
• Google G-Suite (https://confluence.biola.edu/display/itservices/Google+G-Suite) – email, calendaring, document sharing, etc.

What services will NOT be available during this maintenance?
• MyAccount services
• Biola Timecard
• Banner and Cognos services
• Biola LEARN (Lifelong Education and Resource Network)
• Biola Housing services
• Wired and wireless (wifi) internet access from on-campus
• Most Biola websites will redirect to a maintenance page
• Cisco Jabber phone service will not work from off-campus
• VPN access to campus will be down

Purpose of this maintenance:
• To replace the campus network firewalls in Biola’s datacenter.

For assistance with any Biola technology service please contact the IT Helpdesk at it.helpdesk@biola.edu. To view the status of Biola systems and subscribe for maintenance updates please visit https://status.biola.edu/.

Information Technology
Aug 5, 11:46 PDT