In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 01, 2022 - 22:00 PST
Scheduled - On Thursday (12/1) beginning at 10:00 p.m. PST, IT will install a patch on the service that allows users to log into Biola wireless and VPN services. The maintenance window will be open for 4 hours, concluding by Friday, 12/2, at 2:00 a.m. PST.

Biola-NetID wireless and VPN services should be unaffected by this maintenance. During this window the Biola-Guest and MyDevices registration portals will be down briefly as the server reloads.

The purpose of the maintenance is to install new security certificates and a software update to resolve a security vulnerability.

About This Site

For Canvas status please see https://status.instructure.com

Academic Services Operational
Akindi Operational
Degree Works Operational
EAB Navigate Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
Canvas Learning Management System ? Operational
Apporto Virtual Labs ? Operational
Biola Mobile App (Ready Education) Operational
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
CRM Recruit Operational
CRM Advise Operational
Formstack ? Operational
Password Reset ? Operational
Filemaker Pro Database Hosting ? Operational
Desktop and Mobile Computers Operational
Biola Engage ? Operational
Alight Employee Benefits Portal Operational
Crashplan computer backup Operational
TerminalFour ? Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Transact Operational
eAccounts Operational
My.Biola Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
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Network Under Maintenance
Internet Service Providers Operational
VPN Under Maintenance
Wired Network Operational
Wireless Network Under Maintenance
Zoom Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2022
Resolved - All Metzger card readers are back up after replacing multiple components that were damaged by Sunday night’s campus power spikes/outage. Thank you for your patience.
Dec 1, 15:36 PST
Investigating - There are currently seven door card readers not working in Metzger Hall, spread across all 3 floors. The specific doors affected by this outage are: Lower Level Rear, Accounting, Cashier, Front Middle Level, Metzger Upper West, Undergrad Admissions, Grad Admissions, Enrollment VP.

There is currently no ETA on the repair, but we will continue troubleshooting with Transact and the Card Office first thing in the morning. Campus Safety has been notified.

Nov 29, 19:01 PST
Nov 30, 2022

No incidents reported.

Nov 29, 2022
Completed - The scheduled maintenance has been completed.
Nov 29, 21:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 18:00 PST
Scheduled - Biola Information Technology (IT) is adding an additional layer of security to Biola’s VPN service by enabling multifactor authentication (MFA) on Tuesday evening, November 29, at 6 p.m.

After MFA on VPN is enabled, you will be prompted to sign into Microsoft MFA with your Biola password and an additional factor (such as a text message, smartphone app, etc.) when using Biola’s VPN service. Connecting to the VPN service will require this step after November 29.

For more information about setting up your new sign-in for your Biola Microsoft account, please see the article published in My Biola earlier this year: https://my.biola.edu/employees/news/2022/set-up-your-new-sign-in-for-biola-microsoft-account.php

Nov 28, 11:28 PST
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.