All Systems Operational

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For Canvas status please see https://status.instructure.com

Academic Services Operational
90 days ago
100.0 % uptime
Today
Akindi Operational
Degree Works Operational
EAB Navigate Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
Canvas Learning Management System ? Operational
Apporto Virtual Labs ? Operational
Biola Mobile App (Ready Education) Operational
Touchnet Payment Service Operational
90 days ago
100.0 % uptime
Today
Add/Drop Operational
90 days ago
100.0 % uptime
Today
Enrollment Tasks Operational
90 days ago
100.0 % uptime
Today
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
CRM Recruit Operational
Formstack ? Operational
Password Reset ? Operational
Filemaker Pro Database Hosting ? Operational
Desktop and Mobile Computers Operational
Biola Engage ? Operational
Alight Employee Benefits Portal Operational
Crashplan computer backup Operational
Terminalfour (my.biola.edu) ? Operational
Access 2.0 ? Operational
Cornerstone OnDemand (Biola Engage) Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
90 days ago
98.61 % uptime
Today
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
eAccounts Operational
ID Card Services Operational
90 days ago
98.61 % uptime
Today
My.Biola Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
Transact Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Zoom Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 10, 2024

No incidents reported today.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 17:30 PST
Scheduled - Biola IT will perform maintenance on the campus DNS/DHCP service on Thursday, November 7, between 5:30 - 6:30 p.m. PST. Biola DNS/DHCP services should not be interrupted during this maintenance.

The purpose of this maintenance is to upgrade the DNS/DHCP software to a newer software version.

Nov 1, 17:32 PDT
Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 07:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 06:00 PST
Scheduled - Biola’s VPN service will be down for 15-30 minutes during an upgrade on Wednesday (11/6) between 6:00-7:00 a.m. PST.

During the maintenance window you may not have a consistent connection to Biola using the VPN service until the maintenance is complete.

The purpose of this maintenance is to install software and security updates for the VPN firewalls.

Nov 4, 11:45 PST
Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024
Resolved - This incident has been resolved and voicemails-to-email are working again. Thank you for your patience.
Nov 1, 10:58 PDT
Investigating - The voicemail-to-email service appears to be failing for all phone system users. We have a support case open with Cisco to seek to restore the service.
Oct 29, 09:00 PDT
Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024
Oct 28, 2024

No incidents reported.

Oct 27, 2024
Completed - The scheduled maintenance has been completed.
Oct 27, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 16:00 PDT
Scheduled - Ellucian Banner and related services will be down for maintenance, starting at 4 PM on October 26th, 2024. The services will be fully operational by 11:59 PM, October 26th, 2024.
Oct 22, 20:30 PDT