All Systems Operational

About This Site

For Canvas status please see https://status.instructure.com

Academic Services Operational
Akindi Operational
Degree Works Operational
EAB Navigate Operational
Library Services Operational
My Account Operational
Canvas Conference (BigBlueButton) ? Operational
Canvas Learning Management System ? Operational
Apporto Virtual Labs ? Operational
Biola Mobile App (Ready Education) Operational
Administrative Services Operational
Banner ? Operational
Cognos ? Operational
Raiser's Edge ? Operational
Perceptive Content (ImageNow) ? Operational
Citrix Workspace Operational
Confluence ? Operational
CRM Recruit Operational
CRM Advise Operational
Formstack ? Operational
Password Reset ? Operational
Filemaker Pro Database Hosting ? Operational
Desktop and Mobile Computers Operational
Biola Engage ? Operational
Alight Employee Benefits Portal Operational
Crashplan computer backup Operational
Terminalfour (my.biola.edu) ? Operational
Access 2.0 ? Operational
Cornerstone OnDemand (Biola Engage) Operational
Biola Websites Operational
Main Biola Website Operational
Biola LEARN Operational
Giving Website (NetCommunity) Operational
Campus Services Operational
Adirondack (Housing) Operational
Authentication ? Operational
Billing and Payment (TouchNet) Operational
Biola Directory Operational
Transact Operational
eAccounts Operational
My.Biola Operational
Printing (Pharos) Operational
Telephones Operational
Timecard Operational
Google Apps Operational
Calendar Operational
Docs Operational
Drive Operational
Gmail Operational
Groups Operational
Hangouts Operational
Sheets Operational
Sites Operational
Slides Operational
Network Operational
Internet Service Providers Operational
VPN Operational
Wired Network Operational
Wireless Network Operational
Zoom Operational
Zoom Chat Operational
Zoom Cloud Recording Operational
Zoom Dashboard & Reporting Operational
Zoom Download Center Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Web Client Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Biola IT will perform maintenance on the Cisco Call Center service during this maintenance window: Friday (06/09) at 5:00 p.m. (4-hour window).

No action is required. Cisco Call Center services will be upgraded after regular business hours. The goal of the maintenance is to upgrade the Cisco Call Center software to the latest version.

Posted on Jun 01, 2023 - 14:36 PDT
Banner upgrade Jun 10, 2023 16:00 - Jun 11, 2023 00:00 PDT
Ellucian Banner and related services will be down for maintenance, starting at 4 PM on June 10, 2023. The services will be fully operational by 11:59 PM, June 10, 2023.
Posted on Jun 02, 2023 - 11:34 PDT
Past Incidents
Jun 4, 2023

No incidents reported today.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023
Resolved - Biola IT applied the fix to our environment to resolve the Azure Self-Service Password Reset for all faculty, staff, and students.
May 30, 18:00 PDT
Identified - Biola IT has identified the likely cause of the disruption with the Microsoft password reset service. IT will begin implementing a solution this week. To reset your password in the meantime, please visit this site: https://apps.biola.edu/accounts/university_account/reset_password_request
Apr 17, 20:37 PDT
Update - Biola IT is still working to resolve the problem with the Microsoft password reset service. Please use login.biola.edu to reset your password by visiting: https://apps.biola.edu/accounts/university_account/reset_password_request
Mar 31, 15:13 PDT
Investigating - The Microsoft Azure self-service password reset feature is not functioning. In the meantime, to reset your password go to https://apps.biola.edu/accounts/university_account/reset_password_request
Mar 23, 17:16 PDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Resolved - This incident has been resolved.
May 23, 15:03 PDT
Investigating - We are currently investigating the outage of Biola Job posting site and related Biola Engage services. https://status.csod.com/
May 23, 13:45 PDT
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.