This incident has been resolved. All services are functioning as intended.
Posted Apr 12, 2021 - 10:24 PDT
Update
The recovery process is ongoing, but there is still no progress with the database repair. It appears the application may be stuck and will not finish the database repair. If it does not finish by Monday morning, technicians will restore the database from a backup.
Posted Apr 12, 2021 - 00:16 PDT
Update
The Health Center database has been repaired. The Facilities Management Work Order repair process is still ongoing but does not look like it will complete before 5 p.m. Our plan is to let it continue running overnight and check it on Saturday morning. We will update the status here as soon as we know more.
Posted Apr 09, 2021 - 16:24 PDT
Identified
Several Filemaker Pro databases experienced corruption due to a server error. Those databases are currently unavailable. IT is in the process of repairing them now. Please notify IT at it.helpdesk@biola.edu or ext 4740 if a Filemaker Pro database you use is unresponsive.
Posted Apr 09, 2021 - 14:47 PDT
This incident affected: Administrative Services (Filemaker Pro Database Hosting).