The scheduled maintenance has not been completed yet – a new incident will be opened.
Posted Dec 21, 2019 - 17:00 PST
Update
Hardware failures have occurred that will extend the maintenance window to at least 5 pm. We will provide updates as we learn more about the corrective course of action.
Posted Dec 21, 2019 - 14:52 PST
Update
We are extending today’s maintenance window by 2 more hours, to 3pm. Upgrades are taking twice as long as expected.
Posted Dec 21, 2019 - 12:41 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 21, 2019 - 08:01 PST
Scheduled
Biola’s campus internet and websites will be down for up to 6 hours on Dec. 21 between 7:00 a.m. - 1:00 p.m.
What this means for you: During this maintenance window there will be no access to the Internet from on-campus, and Biola websites will redirect to a maintenance page.
Purpose of this maintenance: To install system updates to several core Biola internet routers and security devices.
For assistance with any Biola technology service please contact the IT Helpdesk by email (it.helpdesk@biola.edu), phone (562) 903-4740, or chat. To view the status of Biola systems and subscribe for maintenance updates please visit https://status.biola.edu/.
Information Technology
Posted Dec 21, 2019 - 07:53 PST
This scheduled maintenance affected: Network (Internet Service Providers, VPN).