Users unable to log in to some applications

Incident Report for Biola University

Resolved

If you are still unable to authenticate on web applications like MyAccount and Canvas, clear your browser cache or contact the IT Helpdesk at 562-903-4740.

Posted Apr 06, 2020 - 16:07 PDT

Identified

Issue identified and a fix is in progress.

Posted Apr 06, 2020 - 15:58 PDT

Update

We are continuing to investigate this issue.

Posted Apr 06, 2020 - 15:49 PDT

Investigating

Users unable to log in to some applications including MyAccount and Self Service Banner. Currently under investigation.

Posted Apr 06, 2020 - 15:48 PDT

This incident affected: Campus Services (Authentication).